Patagonia is the quintessential Ueber-Brand. This brand is fascinating and we have written extensively about what we think drives and sustains its success in our latest book as well as on this blog. But it is quite another thing to hear it all directly from ‘one of the family’ – quite literally. For Vincent Stanley is not only Patagonia’s ‘Director of Philosophy’, previously VP of Marketing and Communications as well as co-author with company founder Yvon Chouinard of “The Responsible Company,” the bible for leaders who seek to do good while doing business. He is also Yvon’s nephew and became one of the very first employees in the early 70’ies when he helped him extend the chicken coop in the back yard that served as ‘equipment forge’, as he will tell us.
In this interview we will touch on most of the elements of Ueber-Branding beginning with Patagonia’s strong sense of Mission, the brand’s Myth, the product to Behold, how the organization ‘Lives the Dream’, ‘Un-Sells’ and how they strive for Responsible Growth. We will also get insights into:
- why the choice was to run Patagonia, not a foundation to protect the environment
- what is authenticity vs ‘putting on a show’ when it comes to maintaining the myth
- how content marketing and social media comes naturally to Patagonia- since 1972
- who and how they set themselves up to evolve and grow while keeping their soul
And, of course, we will talk about the famous ad Vincent ran not to sell more but to change the way we feel and think about owning a garment (despite his denying, we still think it also helped sell more Patagonia ;-)
And if you like what you heard in the ‘official’ part of the interview, you will love some take-outs from the chat we had afterwards. Hang around to hear why:
- poor people and nations pay the price for fast fashion and cheap garments
(Or: Why $29 for a trucker hat is not creaming but rather not charging enough)
- environmental consciousness is a great engine for innovation and attracting talent
CLICK THE PLAY BUTTON to hear the interview. Scroll to further reading below.
For more insights what drives the success of Ueber-Brands like Patagonia, read our book “Rethinking Prestige Branding – Secrets of the Ueberbrands” and other case-studies on this blog.
Here is an introduction to the very rich social media world of Patagonia. Starting with their introduction of themselves as an ‘Activist Company’ on the Patagonia Website. Among many interesting sub-sites we want to call out the ‘Footprint Chronicles‘ co-developed by Vincent and documenting Patagonia’s efforts to source and manufacture responsibly and their appeal to ‘Vote Our Planet’ online and in store as well as the ‘Cleanest Line’ company blog a continuation of the community-sourced adventure stories that were already featured in the Patagonia catalogs in the 1970ies. since the catalogues. Here is one of the many films Patagonia has made, this one about ‘Worn Wear: The stories we wear‘ and another one about in support of their efforts to build-back dams: ‘DamNation‘. Note that you are asked – overtly or implicitly – in all of these communications to ‘take action’ and help the environment you explore with those Patagonia garments.
Finally, another interview with Stanley on the Patagonia blog that provides more intimate insights on him as a person, as a novelist, as a Chouinard family member, as a husband of another writer and environmental activist – his wife Nora Gallager …
Want to compare and contrast the Patagonia story with another environmentally conscious brand that ‘shines from the inside out’? Then read about our visit to the Freitag bag making plant in Switzerland here.